About us

Customer information

Key facts to review before or after placing an order.

Shopping information

For an existing order, include the order number and the email used at checkout. For a product question, include the product name or page URL. Payment options are the methods displayed at checkout.

Order timing

Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing. The published Shipping Policy contains the complete terms.

Returns

Eligible items may be returned 30 days after delivery. Review the Refund Policy before sending an item to 2134 Newton St, Akron, Ohio, 44305, United States.

Customer support

Email: support@heliinox.shop
Phone: 320-383-6585
Support availability: Weekdays 9 AM to 5 PM

Store operator

Helinox is an online store operated by All Wound Up. The official storefront is heliinox.shop.

Business information

Legal operator: All Wound Up
Business address: 2134 Newton St, Akron, Ohio, 44305, United States
Storefront: heliinox.shop